100% Satisfaction Guarantee
At Green Mounts Ventures, we source the finest premium dry fruits, nuts, and spices from the best orchards and farms across India. Your complete satisfaction is our top priority. Our comprehensive policy ensures hassle-free shopping experience with crystal-clear refund and cancellation terms.
Premium Almonds
California & Kashmiri varieties
Quality Cashews
W-180 to W-320 grades
Fresh Raisins
Green & black varieties
Organic Spices
Pure & authentic flavors
Order Cancellation Policy
Cancel Within 12 Hours
Cancel your order anytime within 12 hours of placement, before processing begins. Perfect for almonds, cashews, raisins, or any premium dry fruits order.
- 100% full refund if cancelled before processing
- No questions asked - instant approval
- Email info.greenmounts@gmail.com with Order #
- Refund processed within 24 hours
Note: Orders dispatched from our premium storage cannot be cancelled to maintain product freshness.
💰 Refund Process Timeline
Day 1-2: Request Processing
Your refund request reviewed & approved within 48 hours.
Day 3-5: Refund Initiation
Refund processed to original payment method (UPI/Cards/Bank).
Day 5-10: Funds Credited
Money reflects in your account (Bank: 3-5 days, Cards: 5-7 days).
Return & Exchange Policy
Freshness Guarantee
Return premium dry fruits within 7 days if not satisfied with quality.
- Condition: Original sealed packaging, untouched
- Quality Issues: Broken/damaged nuts, bad aroma
- Free Replacement: Same product dispatched FREE
- COD Orders: Bank details required for refund
Damaged/Defective Products
Quality Check Window
Report damaged or defective premium dry fruits within 48 hours of delivery.
- Clear photos of damage/packaging required
- INSTANT replacement or 100% refund
- Covers broken cashews, crushed almonds, etc.
- Free return pickup arranged
Need Help With Your Order?
Our dedicated support team is here 24/7 for all your dry fruits queries
📧 Contact Support Now